Question 1

What does Diesel X specialize in?

Accepted Answer

Diesel X is a drivetrain specialist focused on transmission repair, transmission sales, and differential sales for diesel trucks and heavy-duty equipment in the Edmonton area.

Question 2

Where is Diesel X located?

Accepted Answer

Our shop is located at 6008 72A Ave NW, Edmonton, AB T6B 3M5.

Question 3

Do you serve customers outside Edmonton?

Accepted Answer

Yes — while we're Edmonton-based, we regularly serve customers across Alberta including Sherwood Park, St. Albert, Leduc and Spruce Grove.

Question 4

Are you open on weekends?

Accepted Answer

We're open Monday through Friday 8:00 AM – 5:00 PM, and Saturday 8:00 AM – 2:00 PM. Closed Sundays.

Question 5

Do you repair transmissions?

Accepted Answer

Yes — we provide diagnostics, rebuild estimates, and full transmission repair for diesel trucks and heavy equipment.

Question 6

Do you sell replacement transmissions?

Accepted Answer

Yes — we sell new, remanufactured and rebuilt transmission units depending on availability and the application.

Question 7

Can you help confirm fitment?

Accepted Answer

Absolutely. Fitment verification is part of our quote-first process. Send us your year/make/model and ideally a VIN, and we'll confirm before quoting.

Question 8

Do you work with diesel trucks and heavy-duty applications?

Accepted Answer

Yes — heavy-duty diesel is our focus. We routinely work with Allison, Eaton Fuller, Volvo I-Shift and other major brands.

Question 9

Do you sell differentials?

Accepted Answer

Yes — we sell complete differential assemblies and components for heavy-duty applications.

Question 10

Can you source specific differential assemblies?

Accepted Answer

Yes. We work with a network of trusted suppliers and can usually source specific assemblies on request.

Question 11

Do you need vehicle details before quoting?

Accepted Answer

Yes — for accurate pricing and fitment, we typically need year/make/model, axle ratio if known, and ideally a VIN.

Question 12

What products are available now?

Accepted Answer

Currently available: Transmissions (including supported manual and automated lines we quote on) and Differentials.

Question 13

Which product categories are coming soon?

Accepted Answer

We're expanding into Electronics, Turbos, Fuel Injectors, and other driveline parts — see the Products page for the live list.

Question 14

Can I request a part that is not listed?

Accepted Answer

Yes — contact us with the details. Even for coming-soon categories, we can sometimes help source what you need.

Question 15

Do you offer online checkout?

Accepted Answer

Not yet. Diesel X is a quote-first business — every order is reviewed for fitment and availability before pricing is confirmed.

Question 16

What information do I need to request a quote?

Accepted Answer

At minimum: your contact info, vehicle year/make/model, and what you're looking for (repair, replacement, or specific part). VIN, photos, and part numbers help speed things up.

Question 17

How long does it take to receive a response?

Accepted Answer

Most quote requests get a response within hours during business days.

Question 18

Is the quote final?

Accepted Answer

Quotes are estimates based on the information provided. Final pricing may adjust based on confirmed fitment, parts inspection, or supplier availability — we'll always communicate before any change.

Question 19

Can I upload photos or part numbers?

Accepted Answer

Yes — the request form has a section for photos, part numbers, VIN plate, and damage references.

Frequently Asked Questions